Privacy Policy

Pilot Laboratories, Inc. ("us," "we," or "our") operates the www.Grabtext.ai website for OCR (Optical Character Recognition) service ("Service"). This page outlines our policies concerning the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions.

Information Collection And Use While using our Service

We do not collect any personally identifying information. Any information stored on our systems is stored anonymously and cannot be linked to any specific user. In some cases, we may ask you to provide certain personally basic identifiable information (such as an email address or contact details) that can be used only to contact or identify you. Our Service's essence is scanning various handwritings to convert them to text. We do not share these scans with any third party and do not use them for purposes other than providing and improving the Services or internal statistical purposes. In some cases, we store scans anonymously on our servers solely to enhance the Service. These scans cannot be linked to any specific user. While we make our best efforts to protect this information and disconnect it from any personal or identifiable attachments, we cannot and will not be responsible for any unintentional disclosure of it. You are required to review all information included in your handwritings before uploading it to the Service. To comply with our policy of not storing any personal information linked to a specific user, please refrain from scanning any personal, sensitive, confidential, or identifying information. By using this Service, you declare and agree that all the content of your scans upholds such terms. Since we cannot control or monitor the handwritings received by our system, we urge you not to upload any sensitive, personal, confidential, or other information that could harm others or infringe their rights. You declare and agree that all information you provide and/or upload on the Service upholds such terms.

Exception for the European Union

If we identify that a specific scan was received from a resident of the European Union, we will not store this scan, even for the purpose of improving the Service, and not even anonymously.

Log Data

We may receive information that your browser sends whenever you visit our Service or access the Service by or through a mobile device ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. When you access the Service through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other statistics. Additionally, we may use third-party services such as Google Analytics to collect, monitor, and analyze this information for internal statistical use. We will not use or share this information with anyone except as described in this Privacy Policy.

Cookies or Data Files

Cookies or data files are files with a small amount of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your computer's hard drive. We use cookies or data files for the ongoing, proper operation of the Service, including the collection of statistical data on the use of the Service, verification of details, customization of the Services to your personal preferences, and for information security purposes. They are also used to avoid the need for you to enter your details every time you revisit parts of the Services that require registration. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Some cookies or data files expire when you close the browser, while others are saved on your computer's hard disk or device memory.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your scanned handwritings only to perform these tasks on our behalf and are obligated not to disclose or use them for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law, the reasonable requests of law enforcement, or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and to maintain the confidentiality of the information you provide when using the Service, we use advanced data encryption technologies. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Therefore, we do not guarantee that our Service will be completely immune to unauthorized access to the information on the Services.

Right to Review Information

You are allowed to review your personal information stored in our database (if any). If you find that information to be incorrect, incomplete, or not up-to-date, you may approach us and request that the information be corrected or deleted within 30 days. In such a case, we will delete any personal information linked to you. We will continue to legally store information required for the purpose of managing our business, including the documentation of commercial and other activities you performed in the Services, but this information will no longer be used for contacting you.

International Transfer

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Please note that we transfer the information, including Personal Information, to our servers around the world (most likely in the USA) and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Third-Party Advertisements

If any advertisements are shown in the Service, they are received from the computers of those companies. For the purpose of managing advertisements, these companies use cookies or other files with a unique identifier, which are included in the internet pages and intended to assist in collecting information about the views and use of the Services. The information collected is not used to personally identify you but is intended only to customize the advertisements you see according to your fields of interest. The use of cookies and other files made by these companies is subject to their privacy policies, not to this Company's Privacy Policy. If you wish to review the privacy policies of companies advertising on the Services, you can do this through their websites or applications.

Links to External Sites

Our Service may include links to websites not operated by us. Clicking on a third-party link will redirect you to that third party's site. We strongly recommend reviewing the Privacy Policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your child has provided us with Personal Information, please contact us. If we become aware of collecting Personal Information from a child under age 13 without parental consent verification, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may periodically update our Privacy Policy. Notification of any changes will be made by posting the revised Privacy Policy on this page. We recommend reviewing this Privacy Policy regularly for any modifications. Changes become effective when posted on this page.

Contact Us

For any questions regarding this Privacy Policy, please reach out to us at contact@grabtext.ai.